Privacy Policy

What does this privacy policy cover?

This Privacy Policy explains how OakCodeAndTechSolutions (“we”, “our”, “us”), the owner and operator of Op Shops Hub, collects, uses, discloses and safeguards your information when you visit our website (the “Site”). Please read this policy carefully. If you do not agree with its terms, please do not access the Site. It applies to directory browsing, contact forms, listing update requests and related pages on opshopshub.com.

How do we collect your information?

We may collect information about you in a variety of ways when you use Op Shops Hub, including details you choose to send us and technical data created by normal website operation:

• Personal data: personally identifiable information such as your name and email address that you voluntarily give us when you fill out our “Contact”, “Update Listing” or “Claim Listing” forms.
• Derivative data: information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed before and after the Site.
• Tracking technologies: we use cookies, web beacons, tracking pixels and similar technologies to customise the Site and improve your experience.

The specific third-party services we use include tools that help us keep the directory useful, measure traffic and fund free access through advertising:

• Google AdSense & Analytics: to serve advertisements, analyse site usage and track advertising effectiveness. Google may use cookies (such as the DoubleClick cookie) to serve ads based on prior visits to this and other websites.
• PostHog: to understand user behaviour and improve our services and user experience.
• Cloudflare & Hostinger: our hosting and security providers may collect data for security and performance purposes.

How do we use your information?

Having accurate information lets us provide a smooth, efficient and customised experience for people searching Australian op shops and for store owners correcting listing details. We may use information collected via the Site to:

• Fulfil your requests: to process requests to update, claim or remove a business listing.
• Improve our website: to analyse usage and trends to improve our directory structure.
• Marketing and advertising: to deliver targeted advertising on third-party websites (such as Google) based on your interests.

When do we disclose your information?

We may share information we have collected in certain situations where the law requires it or where a service provider needs limited data to operate the Site:

• By law or to protect rights: if we believe release is necessary to respond to legal process, investigate or remedy potential policy violations, or protect the rights, property and safety of others.
• Third-party advertisers: we may use third-party advertising companies to serve ads when you visit the Site. They may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you.

How do we secure your information?

We use administrative, technical and physical security measures to help protect your personal information when you browse Op Shops Hub or submit a contact form. While we have taken reasonable steps to secure the information you provide, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Please use strong unique passwords for any accounts you control and avoid sending sensitive identity documents through the contact form. If you believe a listing update request was submitted without your permission, email us so we can review the record.

What rights do you have regarding your information?

You have the right to request access to the personal data we hold about you and to ask for it to be corrected. To make such a request, please contact us using the details below and include enough information for us to locate your enquiry or listing update. We aim to respond within a reasonable time and may need to verify that the request comes from the person named in the record before we change or remove stored contact details.

Business disclosures

Op Shops Hub is a website owned and operated by OakCodeAndTechSolutions. This section records a legal disclosure that applies to the proprietor of that business entity under Australian law.

• Bankruptcy disclosure: in accordance with the Bankruptcy Act 1966, please be advised that the proprietor of OakCodeAndTechSolutions is an undischarged bankrupt.

How can you contact us about privacy?

If you have questions or comments about this Privacy Policy, or you want to request access to or correction of personal information, please contact us at Email: hi@opshopshub.com. Include “Privacy” in the subject line so we can route the message quickly, and tell us whether your request relates to a contact form submission or a listing update so we can find the right record without delaying other directory corrections.