Op Shop Donation Bin Etiquette: Rules for Donors (2026)

Op shop donation bins are a convenient way to give your pre-loved goods a second life. But they are not a dumping ground. Op shop donation bin etiquette is important to ensure your donations help charities rather than costing them money.

While many people use the bins correctly, some use them to dispose of items that cannot be sold. This costs charities millions of dollars each year in waste management fees. This guide explains the rules for using donation bins responsibly.

The golden rule for using donation bins

The most important rule for op shop donation bin etiquette is to only donate what you’d give to a friend. If an item is stained, broken, or unusable, it should not go in the bin. Charities rely on receiving high-quality items they can sell to fund their work, as explained in our guide on how op shops work.

If you’re not sure if an item is suitable, ask yourself: “Would I be happy to buy this?” If the answer is no, then it is not a helpful donation. Being a responsible donor means ensuring your contributions are useful.

What not to put in donation bins

There are several items that should not go in donation bins. These include large items like furniture or electrical goods, which can block the bin and be damaged by the weather. These items should be taken directly to the store or collected by a charity’s free pickup service.

Other items that should not be put in bins include dangerous materials, food, and used mattresses. For more details on what to avoid, see our guide on what not to donate to op shops. Tossing these in a bin often does more harm than good.

Best practices for donation bin use

To ensure your donation is used effectively, follow these best practices:

• Place items inside the bin: Never leave bags or items on the ground outside the bin. These can be stolen, damaged by weather, or create a safety hazard. If the bin is full, find another location or visit a store during business hours.
• Bag your items: Use sturdy bags to keep clothing and small items together and protect them from dust and moisture. Tie shoes in pairs to keep them from getting separated.
• Check the labels: Most donation bins have clear instructions on what they accept. Read the labels before you donate to ensure your items are appropriate.

By following op shop donation bin etiquette, you can be confident that your donation will make a real difference. You’ll be helping a cause, supporting sustainable practices, and ensuring your items find a new home. Thank you for being a considerate donor!